AS Furnitures – Return & Refund Policy
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Thank you for shopping at AS Furnitures. We strive to provide the best quality furniture and customer experience. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
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Eligibility for Returns:
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Items must be returned within 7 days of delivery.
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Items must be unused, in original packaging, and in the same condition that you received them.
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Proof of purchase (receipt or order confirmation) is required.
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Non-returnable Items:
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Custom-made or personalized items.
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Items damaged due to misuse, negligence, or improper assembly.
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Return Process:
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Contact us via email at asfurnituresinfo@gmail.com or call us at 0310-5018274 to initiate a return.
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Returns must be brought to our store location:
4393 Kuri Road, Chah Sultan, Rawalpindi.
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Return shipping costs (if applicable) are the customer’s responsibility unless the item was damaged or incorrect.
Refunds
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Once we receive your returned item, we will inspect it and notify you of the status of your refund.
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If approved, your refund will be processed within 7 business days.
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Refunds will be issued through the original payment method or store credit, as applicable.
Damaged or Incorrect Items
If you receive a damaged or incorrect item:
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Please notify us within 24 hours of delivery.
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Send photos of the item along with your order number to asfurnituresinfo@gmail.com.
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We will arrange a replacement or a full refund as appropriate.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
📧 Email: asfurnituresinfo@gmail.com
📞 Phone: 0310-5018274
🏠 Address: 4393 Kuri Road, Chah Sultan, Rawalpindi
Material: Velvet